Shipping & Returns

Please ensure you have entered the correct address, if an incorrect address is entered, you will see the checkout page showing

“Verify Shipping Address” when this happens and a refund is requested, we will charge a 10% restocking fee.

Delivery of products from dispatch usually takes between 1 and 5 working days however Crazy Kayaks cannot guarantee such delivery time.

The customer is at liberty to pick up the goods from the Crazy Kayak’s Warehouse located at: 3/3 Hargraves Avenue, Albion Park Rail, 2527.

For any refunds we reserve the right to charge a 10% restocking fee. This applies to all orders, regardless whether they have been shipped or not.

The carriers we use may change from time to time and Authority To Leave(ATL) is selected as default, we will send you a tracking number for you to monitor.

We will NOT ship to any PO Boxes.


  • PLEASE NOTE – for all local pickups , please call 1 day prior to pickup to ensure your item is ready in-store for pickup.